Supply Chain Management

Reconsider Your Rules on Materials and Suppliers

In my previous post about checking your assumptions, I talked about the rules and requirements about your process.  The supply chain is no different.  After all, rules are made, boundary conditions established around how you deal with your suppliers.  Therefore, you should also look at your supply chain policies to find possibilities to increase output – …

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ship on water with oil boom in foreground

Challenge Your Assumptions about the Process

To increase output, whether in a disaster or in everyday pressures, you must challenge your assumptions to find solutions.  Usually, the solution is not obvious (otherwise, it would have been implemented, right?), so you have to dig deeper.  Challenging assumptions helps us see where we can change the process.  There is still more to get out …

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Manage and Align Performance by Applying Uniform Standards

The more contractors or departments involved in a project, the more chances for variation and, often, more confusion.  There is always the opportunity for misalignment and miscommunication.   The larger the organization, the more opportunity for missing cues on priorities and direction.  For the process owner, the challenge is to align a team to drive progress towards …

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How to Build a Reliable Delivery Process: Promise to be on Time 

Being on time begins with setting the expectation with the customer, promising delivery when it can actually be completed. Order delivery promising must reflect available capacity. Just as you manage cash, you must carefully manage the capacity of your business. There should be a process to commit the capacity, just as there is a process to …

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How to Build a Reliable Delivery Process: Teamwork

The entire team must participate to make delivery reliable. It isn’t just the operations or production departments. Perfect execution is a commitment for the whole organization. Involving people begins with measuring the right things; setting the right expectations for performance. Management decides what the measurements are; what get measured gets done. There seems to be so …

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How to Build a Reliable  Delivery Process: Synchronized Execution

The Production Manager Owns Execution Often, the responsibility for execution is split up among functions or it’s not clear who is responsible for the entire process. There can be no question of who is responsible for execution. Having a single person accountable for the ensure order fulfillment process provides leadership for the entire execution team. The …

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How to Build a Reliable  Delivery Process: Planning

Install a Master Scheduler A single, master plan drives the Maximum Flow System and the planning process is the responsibility of the master scheduler; he/she owns the process. While that may seem like an obvious statement, to many, it’s not. Those organizations do not employ a master scheduler or even have a formal planning and scheduling …

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How to Build a Reliable  Delivery Process: Planning

Install a Master Scheduler A single, master plan drives the Maximum Flow System and the planning process is the responsibility of the master scheduler; he/she owns the process. While that may seem like an obvious statement, to many, it’s not. Those organizations do not employ a master scheduler or even have a formal planning and scheduling …

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How to Build a Reliable Delivery Process

Despite the advances in information technology and systems, most plants manage the process of prioritizing and managing the production of customer orders as if it were an art, approaching the task as a craftsman would, rather than treating order fulfillment systemically, using a robust process to manage and control production. Rarely is the order fulfillment process …

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