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Manage and Align Performance by Applying Uniform Standards

The more contractors or departments involved in a project, the more chances for variation and, often, more confusion.  There is always the opportunity for misalignment and miscommunication.   The larger the organization, the more opportunity for missing cues on priorities and direction.  For the process owner, the challenge is to align a team to drive progress towards …

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How to Build a Reliable Delivery Process: Sales and Operations Planning

The glue that holds this whole reliable deliver process all together, as well as the last part of the process, is the reconciliation processes. At the top level, the sales and operations planning (S&OP) process integrates the demand and capacity planning for the business. The schedule approval process is the key to getting buy-in, ensuring timely …

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Multitasking is Evil – The Number One Killer of Project Productivity

Is multitasking a good thing? Most think that multitasking is a good skill to have; chewing gum and walking, reading and breathing, texting and driving (but you don’t do that, do you?). Even though we think multitasking is good, research shows just the opposite. Research shows that dividing attention across multiple activities is taxing on the …

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Visualizing Projects: Start With a Clean Slate

In just a few minutes, everyone will share one common understanding of what needs to be done and who needs to do it. Let’s get rid of the room. Let’s get rid of the chairs. While we’re at it, let’s get rid of meetings – or at least what we traditionally think of as meetings. We …

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Manage and Align Performance by Applying Uniform Standards

The more contractors or departments involved in a project, the more chances for variation and, often, more confusion.  There is always the opportunity for misalignment and miscommunication.   The larger the organization, the more opportunity for missing cues on priorities and direction.  For the process owner, the challenge is to align a team to drive progress towards …

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Make the Invisible Visible – Look for “The Drum”

What is the first thing to do to increase output when you need more, yesterday? Often, when output needs to increase, we learn that this heightened sense of urgency creates rushed decisions and frantic behavior.  This leads to the obvious and time-tested band-ads: adding another shift, throwing overtime at the problem or buying another machine.  As …

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