April 2013

Rebalance Resources to Maximize Flow

Knowing what  (and where) the drum is for your process does not mean that you should run out and buy more capacity to fix it.  In my previous blog post, I discussed that before you react to an increase of demand and making any changes in the process, you first need to analyze the process and […]

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Make the Invisible Visible – Look for “The Drum”

What is the first thing to do to increase output when you need more, yesterday? Often, when output needs to increase, we learn that this heightened sense of urgency creates rushed decisions and frantic behavior.  This leads to the obvious and time-tested band-ads: adding another shift, throwing overtime at the problem or buying another machine.  As

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